Privacy Policy

We collect personal information that you voluntarily provide when you book an appointment, contact us, or interact with our website. This may include:

• Identifiers: Full name, date of birth, home address, email address, and phone number.
• Health-related information: Service type requested (e.g., paternity, maternity, legal DNA testing), number of participants, and any notes you provide.
• Employment information: Employer or organization name, if voluntarily provided.
• Usage data: Browser type, IP address, pages visited, and referring URL, collected automatically via standard web server logs.

We do not sell, rent, or share personal information with third-party marketers.

Omnidex collects and processes genetic specimen samples for DNA testing purposes. The handling of genetic information is governed by:

• The Maryland Genetic Information Nondiscrimination Act (GINA-MD), prohibiting unauthorized disclosure of genetic information.
• The federal Genetic Information Nondiscrimination Act (GINA), 42 U.S.C. § 2000ff et seq.
• The Health Insurance Portability and Accountability Act (HIPAA), to the extent applicable.

Your genetic specimen and test results are strictly confidential. We do not disclose genetic information to employers, insurance companies, or any third parties without your explicit written consent, except as required by a valid court order or applicable law.

We use the information we collect to:

• Schedule and fulfill your specimen collection appointment.
• Send appointment confirmation and service-related communications to you.
• Notify our staff of appointment details.
• Respond to your inquiries and provide customer support.
• Comply with legal obligations, court orders, or regulatory requirements.
• Improve our services and website functionality.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects without your knowledge.

We may share your personal information only in the following limited circumstances:

• Accredited laboratories: We transmit specimens and necessary identifying information to our partner accredited testing laboratories solely for the purpose of processing your DNA test.
• Service providers: We use trusted technology partners (e.g., email delivery, scheduling software) that process data on our behalf under strict confidentiality obligations.
• Legal requirements: We may disclose your information if required by Maryland or federal law, a court order, subpoena, or government investigation.
• Your consent: We may share information with third parties when you have given us explicit written consent to do so.

We do not sell personal information to data brokers or third parties for marketing purposes, consistent with Maryland's Consumer Data Privacy Act considerations and best practices.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction, consistent with the Maryland Personal Information Protection Act (PIPA).

In the event of a data breach involving your personal information, we will notify you in accordance with Maryland law — which requires notification to affected Maryland residents "as soon as reasonably possible" after discovery of the breach (Md. Code Ann., Com. Law § 14-3504).

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. DNA test results and related records are retained for the minimum period required by applicable laboratory and healthcare regulations, then securely destroyed.

As a Maryland resident, you have the following rights regarding your personal information:

• Right to know: You may request information about the categories and specific pieces of personal data we hold about you.
• Right to correct: You may request correction of inaccurate personal information we maintain about you.
• Right to delete: You may request deletion of your personal information, subject to legal retention requirements.
• Right to opt out: You may opt out of any future marketing communications at any time.
• Right against genetic discrimination: We will never use your genetic information for employment, insurance, or credit decisions.

To exercise any of these rights, contact us at support@example.com. We will respond within a reasonable timeframe and no later than 45 days of receiving a verifiable request.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. DNA testing services for minors require consent from a parent or legal guardian. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

Our website may use standard browser cookies and server logs to understand site usage patterns, improve navigation, and maintain session continuity. We do not use third-party advertising trackers or behavioral profiling cookies. You may configure your browser to refuse cookies; however, some site features may not function as intended.

Our website may contain links to external sites (e.g., laboratory partners). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: